Friday, May 27, 2016

State of the Heart Care Named a 2016 HOSPICE HONORS Recipient

State of the Heart Care has been named a 2016 Hospice Honors recipient by Deyta Analytics, a division of HEALTHCAREfirst, the leading provider of Web-based home health and hospice software, outsourced billing and coding services, and advanced analytics. Hospice Honors is a prestigious program that recognizes hospices providing the highest level of quality as measured from the caregiver’s point of view.

“Hospice Honors is a landmark compilation of hospices that provide the best patient and caregiver experiences,” said Bobby Robertson, President and CEO of HEALTHCAREfirst. “I am extremely proud of State of the Heart Care for achieving this highest of honors and I congratulate them on their success.”

Award criteria were based on Hospice CAHPS survey results for an evaluation period of April through September 2015. In order to receive the award, hospices must have partnered with Deyta Analytics, a division of HEALTHCAREfirst, as their survey partner and must have had at least one completed survey returned in each quarter of the evaluation period. Award recipients were identified by evaluating hospices’ performance on a set of 24 quality indicator measures. Individual hospice performance scores were aggregated from all surveys with a final survey status of complete for the evaluation period and were compared on a question-by-question basis to a national performance score calculated from all partnering hospices contained in Deyta Analytics’ Hospice CAHPS database.

State of the Heart Care Director of Business Development, Laura Retter, credits the receipt of this honor with having a truly dedicated staff. She said, “You can’t receive an honor of this magnitude without a caring and compassionate staff who have a true heart for hospice. It wouldn’t matter what else we did as an agency, if we didn’t have the highest quality staff, our efforts wouldn’t amount to anything.”

About State of the Heart Care
State of the Heart Care is a nonprofit healthcare agency service east-central Indiana and west-central Ohio, specializing in pre-hospice, palliative care, hospice and grief-support services. State of the Heart was the first agency of its kind to serve an all rural population. They are healthcare providers and professionals tied strongly to the communities they serve, and dedicated to providing the highest quality care, from diagnosis through end-of-life and beyond. They are passionate about providing care without limits. All of their services are available to anyone, anywhere, anytime. Not only has State of the Heart added services so desperately needed by the community, but they also have a commitment to stay locally-focused. Their Board and Agency directors are members of the communities they serve. State of the Heart always has the best interest of the rural areas they serve at heart. More information about the agency can be found at .

HEALTHCAREfirst provides cloud based technologies and services to improve business and clinical operations for over four thousand home health and hospice providers across the United States. Based in Springfield, MO and one of the fastest growing providers of its kind, the company provides agency and clinical management software, outsourced revenue cycle management services (billing, coding and chart audits), and cloud based “Deyta” analytics and program management solutions, in any combination. HEALTHCAREfirst’s breadth of solutions offers agencies a single source to improve patient care, create operational efficiencies, increase profitability and simplify CMS compliance. With HEALTHCAREfirst, agencies can focus on patients instead of paperwork. For more information call 800.841.6095 or visit the company’s website at

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